About this course
Overview
Writing that does not get read has cost you twice. Short and practical, this works on structure, clarity and tone across emails, memos and short reports, and is useful from the morning after the course onwards.
Office Management & Administration
Business Writing and Correspondence
Emails, memos and reports that actually get read and acted on. Short, practical, and useful from the morning after the course onwards.
What you will be able to do
Learning outcomes
- Write emails that get a timely response
- Produce well-structured memos and reports
- Match tone to audience and situation
- Cut wordiness and fix common errors
- Communicate decisions and requests unambiguously
What the course sets out to do
Course objectives
- Structure written messages for clarity
- Write emails that prompt action
- Draft clear memos and short reports
- Adjust tone for reader and purpose
- Edit writing to be concise and correct
Course content
Modules
01
Principles of Clear Writing
Structure, plain language, and organising a message around the reader.
02
Effective Emails
Subject lines, framing, and writing emails that prompt action.
03
Memos and Reports
Structuring short reports and memos for busy readers.
04
Tone and Register
Adjusting formality and tone for different audiences and purposes.
05
Editing and Proofreading
Tightening prose and catching common grammar and style errors.
Who it is for
Target audience
Administrative staff, officers, and professionals who write emails, memos, and reports as part of their work.
Before you start
Prerequisites
None.
Ready to register?
Secure a seat for Business Writing and Correspondence, or ask us anything first.