About this course
Overview
At senior level the job stops being administration and becomes judgement about access, priority and information. For experienced assistants, this works on diary control, briefing an executive properly, and the gatekeeping and discretion that protect a principal's time without stalling everyone else.
What you will be able to do
Learning outcomes
- Manage a demanding diary against shifting priorities
- Produce briefing packs that save the executive time
- Filter and route requests with confidence
- Represent the executive appropriately to others
- Anticipate needs and act ahead of them
What the course sets out to do
Course objectives
- Master complex diary and priority management
- Prepare concise briefings and materials
- Apply sound gatekeeping and access judgement
- Manage stakeholders on the executive's behalf
- Handle confidential and sensitive information
Who it is for
Target audience
Experienced executive assistants and senior personal assistants supporting directors and senior executives.
Before you start
Prerequisites
Experience as an executive or personal assistant. Not an entry-level course.