Incident Investigation and Root Cause Analysis
About this course

Overview

An investigation that finds a person has usually stopped too early. This covers root cause analysis, handling evidence and witnesses, and writing a report that produces corrective action rather than a search for somebody to blame.

What you will be able to do

Learning outcomes

  • Respond to and secure an incident scene
  • Collect evidence systematically
  • Use root cause methods to find true causes
  • Distinguish immediate from underlying causes
  • Produce reports that lead to real correction
What the course sets out to do

Course objectives

  • Secure and manage an incident scene
  • Gather and preserve evidence
  • Apply root cause analysis techniques
  • Identify systemic and contributing causes
  • Write reports that drive corrective action
Course content

Modules

01

Investigation fundamentals

The purpose and principles of incident investigation.

02

Scene and evidence

Securing the scene and preserving evidence.

03

Interviewing

Gathering accounts fairly and effectively.

04

Root cause analysis

Techniques for finding underlying causes.

05

Corrective action

Developing actions that prevent recurrence.

06

Report writing

Writing clear, action-focused investigation reports.

Who it is for

Target audience

SHE officers, supervisors, and managers responsible for investigating workplace incidents and accidents.

Before you start

Prerequisites

A safety, operations or management role carrying investigation responsibility.

Ready to register?

Secure a seat for Incident Investigation and Root Cause Analysis, or ask us anything first.