Reserving, investigation and settlement for short-term claims teams, with a hard look at fraud indicators and at negotiating quantum without overpaying.
Leakage rarely comes from the claims you turn down. This covers reserving, investigation and settlement for short-term teams, with a hard look at fraud indicators and at negotiating quantum without either overpaying or ending up in front of the ombudsman.
The claims lifecycle from notification through to settlement and closure.
Setting and adjusting case reserves accurately and consistently.
Gathering evidence and validating claims and coverage.
Recognising fraud indicators and managing suspicious claims.
Assessing loss value and negotiating fair settlement.
Identifying and reducing avoidable claims cost.
Claims handlers, claims assessors, and claims team leaders in short-term insurance.
Claims handling or short-term insurance experience.
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