
About this course
Overview
The biggest refund frauds almost always have help on the inside, which makes the investigation a different job from an audit. You work through what to do from the first suspicion onward: preserving evidence before anyone knows you are looking, interviewing a colleague properly, and keeping a chain of custody that survives a disciplinary hearing or a criminal referral.
What you will be able to do
Learning outcomes
- Spot the red flags of insider-enabled fraud
- Run a structured internal investigation
- Preserve evidence without compromising the case
- Conduct investigative interviews effectively
- Compile a case file fit for disciplinary or legal action
What the course sets out to do
Course objectives
- Recognise indicators of insider refund collusion
- Plan and structure a misconduct investigation
- Handle digital and documentary evidence correctly
- Conduct interviews with staff and witnesses
- Maintain chain-of-custody to an evidential standard
Course content
Modules
01Insider Fraud Indicators
Identifies the behaviours and system traces that reveal staff collusion.
02Investigation Planning
Structures the investigation scope, objectives, and lawful authority.
03Evidence Handling
Collects and preserves documentary and digital evidence correctly.
04Chain-of-Custody
Maintains an unbroken record of evidence movement and control.
05Investigative Interviews
Plans and conducts interviews with suspects and witnesses.
06Case Preparation
Assembles findings into a file for disciplinary or criminal referral.
Who it is for
Target audience
Internal affairs investigators, integrity officers, and compliance staff in revenue and customs administrations.
Before you start
Prerequisites
Suited to internal affairs, integrity or compliance officers. Some investigative or audit background is assumed.