About this course
Overview
Managers usually notice something is wrong long before anyone else does, then are unsure what they are allowed to do about it. This covers recognising distress, opening the conversation, and supporting someone without stepping into a clinical role you were never there to play.
What you will be able to do
Learning outcomes
- Notice early signs that someone is struggling
- Open a conversation about wellbeing sensitively
- Offer support within a manager's role
- Direct people to EAP and professional help
- Look after their own wellbeing as a manager
What the course sets out to do
Course objectives
- Recognise signs of distress in team members
- Start a supportive conversation with confidence
- Support without stepping into a clinical role
- Signpost to professional help and resources
- Maintain appropriate boundaries and confidentiality
Who it is for
Target audience
People managers, team leaders, and supervisors responsible for supporting staff wellbeing.
Before you start
Prerequisites
Management responsibility for other people. No clinical background needed.