About this course
Overview
Minutes are written for the person who reads them a year later, usually to settle an argument. This covers preparing before the meeting, capturing decisions and actions accurately during it, and the follow-through afterwards that makes the record worth keeping.
What you will be able to do
Learning outcomes
- Prepare agendas and papers for a meeting
- Take structured notes during discussion
- Draft minutes that record decisions accurately
- Produce an action log that drives follow-up
- Handle contested or sensitive minutes professionally
What the course sets out to do
Course objectives
- Prepare effectively before meetings
- Capture discussion and decisions accurately
- Distinguish decisions, actions, and noise
- Write clear and concise minutes
- Track actions and follow through
Who it is for
Target audience
Committee secretaries, personal and administrative assistants, and staff responsible for minuting meetings.
Before you start
Prerequisites
None. Suited to anyone who takes minutes as part of their role.