Minute-Taking and Meeting Administration
About this course

Overview

Minutes are written for the person who reads them a year later, usually to settle an argument. This covers preparing before the meeting, capturing decisions and actions accurately during it, and the follow-through afterwards that makes the record worth keeping.

What you will be able to do

Learning outcomes

  • Prepare agendas and papers for a meeting
  • Take structured notes during discussion
  • Draft minutes that record decisions accurately
  • Produce an action log that drives follow-up
  • Handle contested or sensitive minutes professionally
What the course sets out to do

Course objectives

  • Prepare effectively before meetings
  • Capture discussion and decisions accurately
  • Distinguish decisions, actions, and noise
  • Write clear and concise minutes
  • Track actions and follow through
Course content

Modules

01

Pre-Meeting Preparation

Agendas, papers, and groundwork that make capture easier.

02

Listening and Capture

Techniques for note-taking and following fast-moving discussion.

03

Recording Decisions

Separating decisions and actions from general discussion.

04

Writing the Minutes

Structuring, drafting, and editing minutes for clarity and accuracy.

05

Action Tracking

Logging actions, owners, and deadlines and following them up.

06

Review and Sign-Off

Circulating, correcting, and confirming minutes as a formal record.

Who it is for

Target audience

Committee secretaries, personal and administrative assistants, and staff responsible for minuting meetings.

Before you start

Prerequisites

None. Suited to anyone who takes minutes as part of their role.

Ready to register?

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