Negotiation Skills
About this course

Overview

Nobody has ever learned to negotiate from a slide. Built around interest-based negotiation with heavy role-play and structured feedback, this is a skills course, and the repetition is the point of it.

What you will be able to do

Learning outcomes

  • Enter negotiations with a clear plan and walk-away
  • Uncover the interests behind stated positions
  • Expand the pie before dividing it
  • Respond calmly to pressure and hard tactics
  • Close agreements that hold up over time
What the course sets out to do

Course objectives

  • Prepare systematically for a negotiation
  • Distinguish positions from underlying interests
  • Create and claim value in a deal
  • Handle difficult tactics and deadlock
  • Practise negotiation through repeated role-play
Course content

Modules

01

Preparation and BATNA

Setting objectives, understanding alternatives, and planning before the table.

02

Interests over positions

Teaches how to surface the real needs driving each party's stance.

03

Creating value

Trading across differences to enlarge the deal.

04

Claiming value

Anchoring, concessions, and securing a fair share.

05

Difficult tactics and deadlock

Responding to pressure, threats, and stalled talks.

06

Role-play and feedback

Applies the full method through repeated practice with structured critique.

Who it is for

Target audience

Managers, procurement and sales professionals, and specialists who negotiate with suppliers, clients, or internal stakeholders.

Before you start

Prerequisites

None.

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