About this course
Overview
An honest annual review is the by-product of a year of ordinary conversations. This covers goal-setting, feedback and the routine work that makes the formal process useful rather than a ceremony everyone endures.
Management & Leadership
Performance Management
Setting goals, giving feedback, and doing the year-round work that makes the formal review honest instead of a ceremony everyone endures.
What you will be able to do
Learning outcomes
- Agree meaningful objectives with team members
- Deliver feedback that changes behaviour
- Document performance consistently through the year
- Run credible formal review meetings
- Manage under-performance before it escalates
What the course sets out to do
Course objectives
- Set clear, measurable performance goals
- Give timely and specific feedback
- Coach for improvement and development
- Conduct fair and evidence-based reviews
- Address under-performance constructively
Course content
Modules
01
Goal-setting that works
Writing objectives that are clear, measurable, and aligned to team priorities.
02
Continuous feedback
Teaches how to give and receive feedback regularly rather than saving it for reviews.
03
Coaching for performance
Coaching techniques that build capability and ownership.
04
The formal review
Examines how to prepare, evidence, and conduct a fair performance review.
05
Managing under-performance
Early intervention and structured improvement planning.
06
Records and consistency
Documentation and calibration that keep ratings fair across a team.
Who it is for
Target audience
Line managers, team leaders, and supervisors responsible for the performance and development of a team.
Before you start
Prerequisites
Management responsibility for other people.
Ready to register?
Secure a seat for Performance Management, or ask us anything first.