About this course
Overview
Most cases are lost on process rather than on facts. This covers running an investigation, handling evidence and witnesses, and following a procedure that still holds together by the time it reaches the CCMA.
Human Resources Management
Workplace Investigations and Disciplinary Process
Running a disciplinary investigation, handling the evidence, and following a process that still holds up by the time it reaches the CCMA.
What you will be able to do
Learning outcomes
- Structure an investigation from complaint to report
- Collect and preserve evidence correctly
- Conduct fair and effective interviews
- Weigh evidence and reach sound findings
- Produce reports that hold up at the CCMA
What the course sets out to do
Course objectives
- Plan and scope a workplace investigation
- Gather and handle evidence properly
- Interview witnesses and respondents fairly
- Assess evidence and reach findings
- Document investigations to withstand scrutiny
Course content
Modules
01
Investigation framework
Covers when and how to launch a workplace investigation.
02
Planning and scoping
Defining allegations, scope, and an investigation plan.
03
Evidence handling
Gathering, preserving, and assessing evidence.
04
Investigative interviewing
Interviewing witnesses and respondents fairly.
05
Analysis and findings
Weighing evidence and reaching defensible conclusions.
06
Reporting
Writing reports that withstand CCMA scrutiny.
Who it is for
Target audience
HR practitioners, investigators, and managers who conduct or oversee disciplinary and workplace investigations.
Before you start
Prerequisites
An HR, management or investigation role.
Ready to register?
Secure a seat for Workplace Investigations and Disciplinary Process, or ask us anything first.